xe86 — Live Casino, Slots and Cricket Betting for Bangladesh

How We Handle Your Account Queries

When something needs attention — a wallet verification, a transaction question, or an account access issue — we want you to reach the right route fast. Our support team handles bKash and Rocket deposit queries directly, so you are not passed between departments. If your query involves a Nagad transaction, the same direct routing applies — you will speak with someone who already has context on how that method connects to your wallet. To reach support, open the Help panel from inside your signed-in account; this gives the team immediate access to your account reference, which speeds up the resolution process considerably. For account access issues such as a locked session or an unrecognised login attempt, the support team can walk you through the verification steps required to restore access.

• Live Chat

  Open the Help panel inside your signed-in account to start a live chat session. Have your registered mobile number and bKash or Rocket wallet number ready — the agent uses these to verify your account quickly.

• Contact Form

  When live chat is not available, the in-account contact form logs your query against your account record. Fill in the subject, describe the issue, and submit — a team member reviews it and responds to your registered account.

• Account Help Panel

  The Help panel inside your account is the starting point for all support routes. It shows live chat status, links to the contact form, and surfaces the most common account and payment articles.

Account Controls You Can Set Yourself

We put session and account controls in a visible place — not buried in a terms page. Inside your account settings you will find options to set how long a session runs before a reminder appears, review your activity history, and manage your account status. The activity history view shows a dated log of sessions and wallet movements, which can be useful if you want to cross-check a transaction against your own records. If you choose to pause your account temporarily, that option is also available from the same settings area without needing to contact support first. Changes you make to session reminder timings take effect from the next login, so there is no waiting period before the updated preference applies. It is worth reviewing these settings periodically, particularly if your playing pattern changes over time, since the defaults set at registration may not reflect how you currently prefer to use the account.

• Session Reminders

  Set a session duration in your Account Settings and the platform surfaces a reminder when that time is reached. You choose the interval — the setting is yours to adjust at any time.

• Activity History

  Your signed-in account shows a record of your session activity and wallet transactions. You can review deposits made via bKash, Nagad or Rocket, see the dates and amounts, and cross-check them against your mobile wallet history.

• Account Pause

  If you want to step away from the platform for a period, the account pause option is in Account Settings. Set the duration, confirm the action, and your account is placed in a restricted state for that period. The setting is applied immediately.

• Wallet Limits

  Inside Account Settings you can review the deposit parameters tied to your account. The fields and limits shown there are the ones that apply to your account specifically — they reflect your verification status and the payment method you have linked, whether that is b

From Registration to Your First Deposit

Opening an account on xe86 takes a few steps — here is the order so you know what to expect before you start. First, go to the registration page and fill in your details: name, email address, and mobile number. After the registration form is submitted, you will receive a verification message to the mobile number you provided — enter the code on the confirmation screen to activate your account. Once verified, you are taken to the main lobby where your wallet balance is shown at the top of the screen. To link a payment method, go to the wallet section and select the deposit option; the available local rails for Bangladesh accounts will appear automatically based on your registered details. Before making your first deposit, it is a good idea to check that your account profile information matches the name registered with your mobile wallet, as mismatches can cause a transaction to be held for manual review.

1. Register

   Fill in the registration form with your name, email and mobile number. Use the mobile number linked to your bKash or Rocket wallet — it makes the payment linking step faster.

2. Verify Account

   Confirm your account using the verification sent to your registered contact. This step activates your account and unlocks the payment linking options in Account Settings.

3. Link Your Wallet

   Go to Account Settings and add your preferred payment method. Enter your bKash, Nagad or Rocket mobile number and follow the confirmation fields shown on screen.

4. Make a Deposit

   Open the Deposit section, select your linked wallet, enter an amount within the on-screen limits, and confirm through your wallet app. Your balance appears in your account once the wallet confirms.

5. Open the Lobby

   Navigate to the game category you want — Live Casino, Slots, Sports or Table Games. On mobile, the category tabs sit at the top of the lobby screen and respond to a single tap.